Jump menu

Main content |  back to top

Contact Details

Shell Australia contact details

Contact Us

style="White"
summary=""
border="0"
caption=""
Mailing Address PO Box 872K
Melbourne Vic 3000
Telephone (switchboard) (03) 8823 4444
Fax (general) (03) 8823 4800

Email Shell

We welcome your feedback about our products and services.

Please send us an email using Email Shell.

Recruitment Inquiries

Please visit our Jobs and Careers section on this website for further information about Graduate and Experienced recruitment. All job vacancies are posted online and can be applied for via our Job Search & Apply.

For all other recruitment queries please telephone + 61 3 8823 4444

Customer Service Centre

Customer Service Centre style="White"
summary=""
border="0"
caption=""
General Enquiries 13 16 18
Feedback & Enquiries www.shell.com.au/emailshell
Fuels Quality Claims Process Read the claims process
Technical Product Assistance 13 16 18
Shell Card 13 16 18
Shell Card Online
(Shell Card website inquiries only)
13 16 18 or shell-bus-centre-au@shell.com
Orders - Bulk Fuel, Lubricants & Specialties 13 16 18
Orders - Bitumen 13 16 18
Chemicals 1300 669 988
New Business Inquiries 13 16 18
MSDS or TDS Inquiries www.shell.com.au/products
Website inquiries for Australia ONLY
(broken links, online forms etc)
www.shell.com.au/emailshell

Shell AutoGas

Industrial customers (50+ tonne per annum) please call 13 16 18