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Contact Details

Divestment notice

Shell’s Downstream business in Australia (excluding Aviation), was divested in mid-2014 to Vitol.

The sale also included a Trademark Licence Agreement, which will see the Shell brand remain at around 870 service stations Australia wide – with customers still able to buy Shell branded quality fuels and lubricants and products to meet their needs.

The company will operate in Australia as Viva Energy Australia.

If you have queries regarding Shell Card, fuels, lubricants or have feedback relating to product quality please contact Viva Energy Australia directly.

Shell Australia contact details

Contact Us

 
Mailing Address PO Box A47 CDC
Perth WA 6837
Telephone (switchboard) +61 8 9338 6600

Email Shell

We welcome your feedback about our products and services.

Please send us an email using Email Shell.

Recruitment Inquiries

Please visit our Jobs and Careers section on this website for further information about Graduate and Experienced recruitment. All job vacancies are posted online and can be applied for via our Job Search & Apply.

For all other recruitment queries please telephone +61 8 9338 6600.

Customer Service Centre

Customer Service Centre  
General Enquiries +61 8 9338 6600
Feedback & Enquiries www.shell.com.au/emailshell
MSDS or TDS Inquiries www.shell.com.au/products
Aviation Enquiries (Voice) 1300 735 793
Aviation Fuel Orders - Fax
1300 556 503
E-mail us
Aviation Enquiries - Fax 1300 559 731
E-mail us
Website inquiries for Australia ONLY
(broken links, online forms etc)
www.shell.com.au/emailshell