Do you have a service station, fuel or lubricants related enquiry?

Please fill in the form belowShell-branded service stations in Australia are operated by our licensee, Viva Energy.

If your enquiry relates to a Coles Express site, please contact Coles Express directly:

Contact us for any lubricants enquiries. This link takes you to the Viva Energy Website, authorised distributors for Shell in Australia

Do you have a Shell Australia related enquiry?

Please see the list below and select the relevant department that you wish to contact.

Office locations and contact details

Shell Australia’s Perth head office

  • Address:
    • Shell House
      562 Wellington Street
      Perth WA 6000
  • Postal address:
    • Shell Australia
      PO Box A47 CDC
      Perth WA 6837
  • Phone: +61 8 9338 6600

Guide to Shell House

Plan your route to Shell House with this Interactive guide

Shell Australia’s Brisbane head office

  • Address:
    • 275 George St
      Brisbane QLD 4000
  • Postal address:
    GPO Box 3107
    Brisbane QLD 4001
  • Brisbane delivery address for large items:
    • QGC
      Level 27, 275 George Street
      Brisbane QLD 4000
      Via loading dock 69 Ann St Lev B2
      Telephone: (07) 3024 9000

Shell QGC Community feedback

Shell’s QGC business welcomes feedback, which helps us to plan, develop and operate our projects, minimise impacts and maximise benefits for stakeholders. 

  • Telephone: 1800 030 443 - our 24-hour community information line
  • Email:
  • Speak to the Community Feedback Officer at a QGC office.


  • Address:
    • Woolworths Complex
      Shop 18-20 Bell St,
      Chinchilla QLD 4413
  • Postal address:
    PO Box 266
    Chinchilla QLD 4413


QGC, 173 Goondoon St,
Gladstone QLD 4680


QGC, 27 Royd St,
Wandoan, QLD 4419

Shell Australia’s Prelude facility community feedback

If you have any feedback or questions about our Prelude FLNG operations, please visit the Prelude Community Hotline page.

Recruitment enquiries

Please visit our Jobs and Careers section on this website for further information about graduate and experienced recruitment. All job vacancies are posted online and can be applied for via our Job Search & Apply.

For all other recruitment queries please telephone +61 8 9338 6600.

More in about us

Who we are

Shell has had a presence in Australia since 1901; supplying oil products to Australians for more than 113 years.

Projects and Assets

Read about our projects and assets in Australia.