Do you have a service station, fuel or lubricants related enquiry?

Please fill in the form belowShell-branded service stations in Australia are operated by our licensee, Viva Energy.

If your enquiry relates to a Coles Express site, please contact Coles Express directly.

Contact Viva Energy directly for any lubricants enquiries. Viva Energy is the authorised dealer for Shell lubricants in Australia. 

Do you have a Shell Australia related enquiry?

Please see the list below and select the relevant department that you wish to contact.

Office locations and contact details

More in about us

Who we are

Shell has operated in Australia for over 120 years. Today, we are a leading natural gas producer and are playing our part in the transition to a low-carbon future by investing in the power sector, renewable energy sources and carbon abatement activities.

What we do

Shell businesses in Australia are part of the Shell Group, a global group of energy and petrochemical companies. Our aim is to meet the energy needs of society, in ways that are economically, socially and environmentally viable, now and in the future.

Our values

Our General Business Principles, Code of Conduct and Code of Ethics help everyone at Shell act in line with our values.