Shell Card wins Canstar Blue 2023 Award

Canstar Blue is one of Australia’s largest consumer advice websites, comparing and rating products across a variety of industries. A team of experts research and analyse each segment of the industry and hand out awards each year for the best-performing products, to help consumers make the best choice.

“The Canstar Blue Award logo was created to be a beacon for consumers, to help them navigate crowded industries to find products, services and brands that have stood out for either customer satisfaction or value for money,” explains Megan Doyle, Canstar Blue CEO.

The company’s awards are meant to reflect consumer sentiment, so winning one of its top prizes is sought after in every industry.

In 2023, Canstar Blue looked at the fuel card segment and assessed a variety of factors, including customer satisfaction. This is a particularly difficult category to win as Canstar Blue garners feedback from customers in order to get the most accurate reflection of consumer preferences.

When it came to the Shell Card, it stood out as having the best customer satisfaction for small business operators for a plethora of reasons. The Shell Card has earned praise from customers for its ease of use as well as its reliability and the extensive network of fuel stations around the country where it can be utilised.

Other benefits include the low fees and, of course, the useful fuel-cost savings – which is something that’s important to all small business operators.

The Shell Card is accepted at more than 1,300 locations around Australia, a figure that includes more than 150 truck-friendly sites.

Shell Card has been actively working on improving its offerings and services in the fuel card space over the last 12 months, ensuring we are implementing market leading changes that directly impact our customers.

Shell Card now have a dedicated Australian based call centre, providing quality customer support and assistance. They have also introduced the new Shell Card portal giving account managers more control over their fuel management processes. Shell Card have made a targeted effort to expand their partner network, ensuring our customers have access to competitive priced fuel.

Viva Energy thanks all our loyal Shell Card customers and Canstar Blue for this award.

For more information on the award visit: https://www.canstarblue.com.au/vehicles/fuel-cards/

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^{Viva Energy Australia Pty Ltd (“Viva Energy”) has compiled the above article for your general information and to use as a general reference. Whilst all reasonable care has been taken by Viva Energy in compiling this article, Viva Energy does not warrant or represent that the information in the article is free from errors or omissions or is suitable for your intended use.}