Shell acknowledges that having local and Indigenous businesses in our supply chain is key to sustaining a thriving, diverse and inclusive local economy. We are committed to creating genuine opportunities for these businesses through our direct activities and the activities of our major contractors. To facilitate this, we have established simple and clear processes for expressing interest in work packages.

1. What we expect from our suppliers

Shell has a range of expectations for its suppliers and contractors, relative to the nature, risk and scale of works being undertaken. These include requirements around HSSE, local content and Indigenous participation, social performance, ethics, quality, environment and finance.


Our Tier 1/direct suppliers may be required to demonstrate not only technical capabilities for relevant scopes or projects but also subscribe to the Shell Anti-Bribery & Corruption (ABC) policy.

All Shell Australia’s potential suppliers and contractors are subject to Ethical Conduct Due Diligence screening. The due diligence process includes investigating the company’s activities around corruption, bribery, work practices, conflicts of interest, etc.

Our suppliers are expected to conduct their activities in a manner that respects human rights as set out in the UN Universal Declaration of Human Rights and the core conventions of the ILO.

The Shell Supplier Principles further clarify the expectations we have from our suppliers on labour and human rights.


Contractors will be assessed against key technical requirements relevant to scope or project. This includes review against examples of projects completed in the last five-year period against scope criteria, project value and appropriate reference contacts.

Local Communities

We require our suppliers and contractors to demonstrate commitment to social performance. This includes local and Indigenous employment and procurement, and good community engagement.

Health & Safety

A mature, integrated, and well-maintained management system that complies with (and is ideally accredited to) AS/NZS ISO 45001:2018. A strong safety culture that is actively demonstrated and visible at all levels of the organisation. An organisational focus on industry leadership, innovation and driving best practice in health and safety management.

Suppliers will be required to comply with our packaging requirement for any deliveries on site to ensure that together we are playing our part in reducing waste (including use of plastic), and able to handle all deliveries in a safe and sustainable manner.


An established quality management system that is compliant to ISO 9001, complies with Australian standards and relevant industry and regulatory requirements.


Fully audited financial statements including:

  • Profit and loss account
  • Balance sheet
  • Cash flow statement Confirmation of no outstanding litigations or judgements
  • Confirmation of no outstanding litigations or judgements


Mature environmental management system certified or equivalent to ISO 14001. Strong environmental policy confirming commitment to management of the environment. Dedicated environmental resources to manage environmental compliance and risk. Environmental technical support for specific aspects of scope (e.g. rehabilitation, soils, waste, plastic) as required. Demonstrated record of environmental performance on highly regulated developments (scope dependant).

2. Expressing interest in work packages

Shell Australia uses online Shell Supplier Portal to publish work packages. Please click here to register your business on this platform and view current opportunities with Shell’s Assets in Australia.

We support community-based and regional business networks as a source of advice and education for local businesses when developing their capability and competitiveness. Shell is also a member of Supply Nation and uses other business directories to proactively identify capable Indigenous businesses that may be able to participate in our supply chain.

In addition to reviewing opportunities within Shell Supplier Portal, we recommend suppliers to increase their visibility by:

  • Visiting a Supplier information session
    Throughout the year our Contracts and Procurement teams are involved in information sessions that bring companies and suppliers together. These are often facilitated by business networks in our operating regions.
    For Shell’s QGC business, these include regional chambers of commerce, Toowoomba Surat Basin Enterprise (TSBE), Gladstone Area Promotion and Development Ltd (GAPDL) and Gladstone Engineering Alliance (GEA).
    For Shell’s Prelude FLNG asset, this includes the Broome Chamber of Commerce and selected Darwin based supplier forums. Shell and our major contractors support these events and make representatives available to discuss our procurement categories and upcoming work packages or tenders.
  • Joining a network
    Local chambers of commerce and business organisations create another potential source of referral to our team. When planning contract strategies, we seek advice on businesses within the community or region which are members of these networks and have the capability and experience to meet our needs.

3. Contracting with Shell

Suppliers may find a copy of our standard Terms and Conditions.

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