Social Investment at Shell Australia

Title: Shell’s QGC business: Supporting thriving local economies

Duration: 09:01 minutes

Description:

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Shell’s QGC business: Supporting thriving local economies

Shell’s QGC business relies on regional communities to be able to power the progress of Australia. We work with the community to ensure we’re providing opportunities for local businesses and local workers so we’re strengthening local economies. We do this by …

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Contracting locally.

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Footage of a truck door with local contractor company ProCrew, scene shifts to a wider, aerial view of ProCrew’s business.

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Investing in regional suppliers.

[Audio: Man speaking – Rob Carter]

ProCrew is a provider of key operational and maintenance services to the infrastructure sector. We focus on the energy and resource space.

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Man speaking to camera.

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Rob Carter – Managing Director, ProCrew

Chinchilla based business working across Shell’s QGC business assets on land and vegetation management.

[Audio: Rob Carter]

We're a local Chinchilla business. We've got 11 staff and we're really excited about our new contract with Shell's QGC business. It allows us to secure local jobs. It allows us to invest in their business, to invest in our people and allows us to invest in their skills.

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ProCrew employees interacting with Rob

[Audio: Rob Carter]

It's pleasing to see Shell's QGC business, have faith in a local supplier like ProCrew. We believe all the hard work we've done on building our business to where it is to this point has paid off, given the faith that they've showed in awarding us a new contract. This contract allows us to focus on investing in our business and our systems and in our people.

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Delivering training opportunities.

MFE

Hiring George, their first school-based apprentice, off the back of ongoing contract certainty.

[Audio: Woman speaking – Louise McMahon]

With Shell's commitment to provide some opportunities to tender and be now successfully awarded long-term projects.

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Woman speaking to camera.

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Louise McMahon - Managing Director, MFE

Meet George, our first school based apprentice

[Audio: Louise McMahon]

We've been able to commit and have confidence that we can provide long-term quality apprenticeships, and with that the recent award of one of the specific tenders, that was the catalyst for us bringing on board our latest apprentice, our first school-based apprentice. We said to the school, we think we've got an opportunity coming, but until we get this contract, once we get that, that's going to be our catalyst to putting on. A few days later we were awarded the contract, and we signed him up that day.

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Scenes of George throughout his apprenticeship, interacting with other MFE employees.

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Meet George, our first school based apprentice.

[Audio: Louise McMahon]

He's going to be more likely to stay in the regional community, grow up here, have his family here. So in terms of the economy as a whole, this is so pivotal to these regional communities and their long-term viability. It means that we've got the confidence and the ability to actually get some positive returns on investment in our staff.

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“So pivotal to regional communities”

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Camera pans to focus on George.

Scene shifts to another apprentice.

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Indigenous traineeships

Supporting the development of local talent and opportunities for young Indigenous people to acquire a trade.

[Audio: Mam speaking - Cameron Fabian]

We are hosting Scott Goodwin in the Engineers Traineeship Program. This is going to benefit him in his chosen career path of being a boilermaker and hopefully continuing in the construction industry in the local area.

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Cameron Fabian - Western Downs Civil

[Audio: Cameron Fabian]

He started off quite a shy young kid and he's come a long way in developing his communication skills. It's awesome to see that.

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Apprentices at the workplace

[Audio: Man speaking - Scott Goodwin]

I've been doing it for nearly two months now and I'm really enjoying it. On an average day I help the boilermaker out - designing and welding. Lately, we've been doing toolboxes, maintaining the yard mainly.

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Scott Goodwin at work with a measuring tape.

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I’m really enjoying the programme

Scott Goodwin - Programme Trainee

[Audio: Cameron Fabian]

Having Scott on has helped our team dynamic. By introducing another younger employee helps build on the rest of the team's skills as well as the communication skills that are required in a safe workplace.

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Helps build our team’s skills

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Scott interacting with his team.

[Audio: Scott Goodwin]

It really means a lot to me as a young Indigenous person because I've got my foot in the door and with hopefully a trade out of it. Or, it'll lead to a trade.

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Scene features a truck door with Biodiversity Australia logo, scene changes to feature a female employee wearing PPE uniform

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Indigenous pathways. Partnering with local Indigenous businesses investing in their staff.

[Audio: Man speaking - Steven Noy]

Biodiversity Australia is a holistic environmental company. We cover everything from a planning phase, right through to on-ground implementation.

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Man speaking to camera with Biodiversity employees in the background.

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Steven Noy - Managing Director, Biodiversity Australia

[Audio: Steven Noy]

Here in Chinchilla what we wanted to do is create an Indigenous pathways model and a sustainable approach to that.

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Biodiversity employees and apprentices in the background.

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Sustainable Indigenous pathways

[Audio: Steven Noy]

Shell QGC approached us, and what we did with that, we went into conversation around how we could achieve an Indigenous pathways model, but on a long-term, sustainable approach. We want to showcase that the Indigenous world can achieve true sustainability. Through works quality safety. It's not just a pathway for employment with us. If they want further tertiary qualifications, if they've got an entrepreneurial skill themselves and we can mentor them through that and then they can become main contractors to Shell QGC or, or in the wider community. But also, the skill sets that they learned doing this, this, these specific works is very wanted by our so-called state ranger program. So, this is a true Indigenous pathways model that gives greater opportunities.

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A true Indigenous pathways model

[Audio Man speaking] Shayne Tull]:

I'm looking to be ranger on country and Biodiversity can help me obtain certificates, tickets to allow that to happen.

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Man with glasses and long hair speaking to camera.

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Shayne Tull - Field Crew Member, Biodiversity Australia

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Biodiversity employees and apprentices working on site. Scene shifts to Steven Noy speaking to camera.

[Audio: Steven Noy]

With Shell QGC investing in us, it gives us the opportunity, and especially when we take such a long-term contract, it gives us the opportunity to come out and establish such a strong basis here in Chinchilla. Have community involvement, have community spend investing back into the community, but off the back of such a great company like Shell QGC.

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Aerial view of farmland, footage of pipelines being installed.

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Jobs with major contractors.

[Audio: Man speaking - John Smith]

We've had a long time with Shell QGC, and it's been a great relationship. And the relationship is based on us - how we work together on a big part of that is how we work in the local community.

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MPC Kinetic logo appears. Scene shifts to a man wearing protective glasses and high-vis vest, speaking to camera.

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John Smith - CEO, MPC Kinetic

[Audio: John Smith]

The gathering contract that we have and the fact that it's been long-term allows us to be able to recruit local people, help them get a job, but importantly build that career and development. So, we've been there for 10 years, which allows people to have long-term employment, long-term growth, education, training across all facets of the business. So, we can offer from administration to environmental management, putting pipe in the ground. All that are opportunities there for local people. And for us it makes sense that we recruit locally and really make sense for business, it makes sense for the community.

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MPC Kinetic. Working with Shell’s QGC business for over 10 years, employing and training people within the Western Downs.

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Female apprentice in green hard hat walks away from the camera.

[Audio: Woman speaking - Eva Court]

Working on a big project such as this with Shell QGC gives me opportunities for my future that I otherwise would not have had.

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Female apprentice now sitting down and speaking to camera.

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Eva Court - Yard Hand, MPC Kinetic, Miles Supply Base

[Audio: Eva Court]

They have put me through TAFE through a business course, which can bridge two diplomas and masters, which can set me up really well for my future.

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Footage shifts focus to a male apprentice working at a bench. Scene shifts to a man sitting down, speaking to camera.

[Audio: Male speaking – Zac Gibbens]

Working on a large project, I find that I'm learning more and my skills are also getting better, which would also give me a good advantage of staying such a big project.

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Zac Gibbens - Trenching Crew TA, MPC Kinetic, Miles Supply Base

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Footage of a woman working at her desk, interacting with colleagues. MPC Kinetic employees working together, operating heavy machinery.

[Audio: Woman speaking – Emily Gleeson - Contracts Administrator, MPC Kinetic]

To see the town grow with the infrastructure and the community support from companies such as Shell QGC and MPC Kinetic really makes me appreciate how lucky we are to not only have such a big project in our area but in our area that we can call home.

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Emily Gleeson - Contracts Administrator, MPC Kinetic, Miles Supply Base

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Two men working on site. Scene changes to a man in a workshop with an angle grinder.

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Supporting regional suppliers.

Working with local communities.

Australian government entrepreneurs programme. Helping businesses to build capacity and improve capability through mentorship and expert advice.

[Audio: Ma speaking – James Scotland]

Shell QGC spoke to us about wanting to engage regional suppliers, we were keen to help regional suppliers and so this project has been about saying, "let's get the supplies in Chinchilla up to the level that will make them preferred supplier".

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James Scotland - Business Facilitator, Entrepreneurs Programme

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Table meeting between James and employees

[Audio: Man speaking – Simon Burke]

You know, I'm a boilermaker by trade and the finer points of a business sometimes get pushed aside but it gives you a little bit of awareness of how things should work. And, oh, we recently got our ISO 9001 which was always something that we wanted and I knew that we probably needed, but without that little bit of support from Shell's, QGC business and the Entrepreneurs Programme, it's pretty much without that, we wouldn't have got ISO 9001.

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Simon Burke - SFPS, Chinchilla

[Audio: James Scotland]

The business owners have someone that they can talk to, someone that they can say, "These are the things that are worrying us, we don't really know how to deal with the large organisations," and they just have someone honest, an honest broker that you can talk to.

[Audio: Simon Burke]

We've got two apprentices now. We, I mean, we signed one off last year and we were questioning whether to put any more on. Without the program, and Shell QGC, I guess they wouldn't be apprentices, for us anyway.

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Scene changes to holding end slide. Text overlay appears. Scene then fades to white screen as the Shell QGC logos are displayed.

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Shell’s QGC business

Supporting thriving local economies

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The Sound of Shell mnemonic concludes the video.

Title: SHELL’S QGC BUSINESS – REGIONAL ECONOMIC DEVELOPMENT

Duration: 08:52 minutes

Description: A video highlighting Shell’s QGC business various partnerships and initiatives with Queensland’s local economies.

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Shows a wide-angle aerial shot of the Western Downs region.

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Shell’s QGC business works in partnership with local communities to deliver programs that increase diversity and build the economic resilience of regional towns.

These programs include…

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Emerging Exporters. Connecting Agribusiness to New Markets

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Tractor moving on a crop field. Image shifts to show a woman with a wide-brimmed hat smiling and speaking to a friend on the paddock.

[Audio: woman speaking – Molly Penfold]

I live and work at home. I'm studying full-time externally as well, as is my older sister who is doing business, majoring in Accounting. We're trying to expand our production by increasing our stocking in the feedlots and in the paddocks as well, and also through that looking to expand markets into China.

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Truck driving past the farmlands filling up feedlots, footage shits to aerial view of cattle farm.

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Molly Penfold, Four Daughters

[Audio: Woman speaking - Gerry Doumany]:

The aim of this program is to develop companies for export or put them on the export journey.

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Gerry Doumany, TSBE Food Leaders Australia

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Woman working on the cattle farm with text overlay appearing.

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Emerging Exporters

The Shell’s QGC business Emerging Exporters program is increasing access to new and Australian export markets for Western Down businesses.

[Audio: Gerry Doumany]:

They have a product that they're wanting to take beyond their farm gate, and they're interested in knowing how to go about this and that's what this program will do.

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Penfold sisters working, footage shifts to expansive shot of cattle farm, footage of girl in a wide-brim hat facing camera.

[Audio: Woman speaking - Karen Penfold]:

One of the main reasons we are looking at different markets and why we ended up with the China export market is that we need to sustain our business, grow our business, so that we can actually have family succession to involve our four daughters and growing families.

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Karen Penfold, Four Daughters

[Audio: Karen Penfold]:

With the help of Shell’s QGC Emerging Exporters, we're hoping to gain a better understanding of the culture of trade, being able to sustain a monthly beef production or beef delivery into Wuhan in China.

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Penfolds family working on the farm and in business setting. Expansive footage of cattle running.

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Taking product beyond the farm gate.

[Audio: Woman speaking - Karen Penfold]:

It's wonderful to be able to share the news that our first load of beef, our first load of Four Daughters Premium Black Angus, has made its way to Wuhan in central China. It's absolutely amazing, we're four daughters, four girls in Western Queensland who are working every day to feed - feed animals to feed the world. And it's happening. It's real. It's just amazing.

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Busy central business district with motorcycles and pedestrians.

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Traffic noise.

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Ho Chi Minh City, Vietnam

October 2019

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Busy Vietnamese market showing fresh produce and people trading.

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Vietnam Trade Mission

In November 2019, Shell’s QGC Emerging Exporters program took 7 Western Downs businesses to Vietnam to meet with potential export partners.

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Woman purchasing avocadoes from a local street vendor, footage of a man speaking to a Vietnamese local, footage of local street markets.

[Audio: Man Speaking – Joel Sweet]

Being involved and immersed in the culture as a group has really helped. And just being here, getting your feet on the ground and being able to shake someone's hand and look them in the eye.

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Man speaks to camera

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Joel Sweet

Import Export Manager, DOM Distribution

[Audio: Joel Sweet]

You can start a friendship or relationship and potentially a business partnership and you can't do that over the phone. You have to be here. And this, this group, the delegation what Shell QGC and TSBE have done, it's an exceptional opportunity. So, we've had a great time here in Vietnam.

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Footage of local businesses and trade.

[Audio: Woman speaking – Jilly Tyler]

I'm traveling with people who I wouldn't have otherwise travelled with. So again, that diversity of perspective is something that only a program, like the Shell QGC program could do. And that's just brought a whole richness to what I think all of us are going to take home with it.

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Woman speaks to camera.

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Jilly Tyler – Founder, Busy Beef

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Australian Emerging Exporters delegates exploring Vietnam; footage shifts to man speaking to camera

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Andrew Jurgs – Carpendale Commodities

[Audio: Man speaking – Andrew Jurgs]

And doing it with other people from our region. We understand what we're trying to do, how we're trying to do it, and why we want to do it to better - not only for our businesses but our future business going forward.

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Business meeting room setting, footage shifts to holding title slide, text overlay appears.

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Business Navigator. Empowering Western Downs businesses to grow

[Audio: Woman speaking – Ariane De Rooy]

Business Navigators is a business growth and innovation consultancy who provides advice and really hands on assistance to individuals looking to start a new business or business owners who've got an idea to grow their business in the Western Downs.

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Business Navigator Western Downs.

Helping new and growing businesses in the Western Downs commercialise innovative ideas by connecting them to business mentors.

Ariane De Rooy – Lead Business Coach, Business Navigator

[Audio: Ariane De Rooy]

Our overall objective is economic diversification. We have two great industries in the Western Downs, both energy and agriculture and that provides us with some really great resilience. When things happen in either of those industries, we're keen to really build other industries like tourism, advanced manufacturing, logistics, technology. The more diversified we are, the more resilient we'll be to economic changes.

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Various business operations across the Western Downs.

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Building industries, like: tourism, advanced manufacturing, logistics, technology

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Miles Historical Village Museum, aerial view of the village, footage of two women.

[Audio: Woman speaking – Kylie Bourne]

From all little ideas or visions, big things can happen and we see this place as being vitally important, not only to our community from an economic and tourism perspective, but to the region and to Queensland tourism. So, we're excited about trying to grow and enhance and drive the business side of facility so that we can realise those true and tangible benefits to the community and economy at large.

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Kylie Bourne – President, Miles Historical Village

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Miles Historical Village Museum and memorabilia.

[Audio: Kylie Bourne]

Being part of Shell's QGC business Navigators were excited about the future and how we can grow the business, but particularly in terms of our marketing promotion and reaching out to that market dynamic that we're not quite reaching yet and how do we build on that. And so, we're really excited about the support and advice that can be provided in helping us to realise that vision and reality.

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Miles Historical Village Museum and memorabilia. Footage shifts to a woman speaking to the camera.

[Audio: Woman speaking – Aisla Cass]

Part of my satisfaction stems from being directly in touch with people and expanding their thinking, whether it be creating an online presence or bringing a brand to life. It's very rewarding.

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Aisla Cass – Digital Marketing Advisor, Business Navigator

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Woman speaking to the camera.

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Jess Lott – Live personnel

[Audio: Woman speaking – Jess Lott]

Being part of Shell's QGC business Navigators program has provided me with a springboard to be able to use my knowledge and apply that locally. It's also provided me with a lot more information in structuring business plans. They've worked with me to organise our marketing ventures and we also go to networking events and they act as my wingmen. So, I get to meet clients that I wouldn't necessarily have thought of meeting before, which has opened up a lot of doors.

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Jess Lott in business setting, networking setting, Jess in PPE uniform, speaking on the phone.

Footage shifts to holding title slide, text overlay appears.

Footage shifts to children at a playground, text overlay appears.

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QGC Communities Fund, Delivering local project.

Murilla Kindergarten. Delivering a new LED sign to improve fundraising and community awareness.

[Audio: Man speaking – Anthony Owens]

We wouldn't have even come close to being able to afford this light. Just everyday running costs have gone up, so you know, to fundraise to get this much out of the grant, it would have taken us three to four years easily.

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Anthony Owens - President, Murilla Kindy

[Audio: Anthony Owens]

What has come forward out of the grant is amazing, really. We can advertise for own events and other non-profit organisations. They can approach us, and we'll let them know that they can approach us to advertise events coming up.

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Footage of school children and workers on green grass, footage of volunteers helping lay new grass.

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Wandoan Greener Ovals. Delivering a drought-proof, green oval at the Wandoan State School

[Video footage]

A man in a wide-brim hat speaking to the camera.

[Audio: Man speaking – Cameron Pitkin]

I used to go to school here back in the day, a few years ago now. They did their best to keep the ovals nice for us, but yeah, prickles and rocks and the whole cricket pitch and you name it, it was there. Yeah, this will be good for the kids to be able to run around and tackle each other and do what they do, I suppose.

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Cameron Pitkin - Vice President, P&C Wandoan State

[Video footage]

School boys playing football, scene shifts to Cameron watching them play, scene shifts to kids playing on the grass, scene shifts to volunteers laying down new green grass patches.

[Audio: Man speaking – Greg Zillman]

The Shell QGC Communities Fund was an important role in this project. Without their funding, we wouldn't have gone ahead with this. It's getting harder and harder to fundraise in small towns. It is possible, but in a project of this size we needed some funds.

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Greg Zillman – President, P&C Wandoan State School

[Audio – Cameron Pitkin]

It's good people can give money, but also to say the people here today like getting your hands dirty, like actually doing the job with us and seeing that there are actual real people just out here doing their job and giving us a hand, which is great to make our community a better place for our kids. Yeah, it's great to see.

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The new turfed oval also benefits the wider community and tourism allowing other events to be run on school grounds.

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Footage of a woman jogging, footage shifts to holding title slide, text overlay appears

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Western Downs Welcoming. Wandoan, Jandowe[CA1] , Miles, Chinchilla, Tara, Dalby

(07:42) Welcoming new families to Wandoan, Jandowie, Tara, Chinchilla, Dalby and Miles

[Audio: woman speaking – Renee Richards]

I grew up in Chinchilla on a cattle and watermelon property about 25 kilometres out of town. I did all of my schooling here. I moved away to Brisbane to go to university. I worked in Toowoomba for a small amount of time and now I'm back and I'm absolutely delighted to be back in this wonderful community that gave me such a great childhood and it's just continuing now for my children, which is wonderful. I'm a school teacher at the local high school here and I've had a wonderful experience on being able to teach such a range of different subject areas. My real passion is being physically active and helping young people to be great young citizens. So, to be able to move back to my local community and to be able to give back and do that for other people is just so rewarding.

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Footage of Renee at the school, students, school children at the playground. Scene changes to Renee at her local supermarket, scene changes to Renee teaching her students, scene changes to Renee preparing to go for a run. Scene changes to show an aerial view of a tractor on a farm, text overlay appears.

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We believe local communities and Shell’s QGC business benefit from being part of one another’s work and life. We work to share benefits by offering rewarding jobs and training opportunities, building local capability and supporting local community groups.

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Footage changes to holding slide, text overlay appears.

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Shell’s QGC business. Regional Economic Development

[Video footage]

Scene then fades to white screen as the Shell QGC logos are displayed.

[Background music]

The Sound of Shell mnemonic concludes the video.