Shell | Shell V-Power Racing Team App Shell Fuel Discount Terms & Conditions ("Conditions of Claim") Schedule


Shell | Shell V-Power Racing Team App Fuel Discount


Viva Energy Australia Pty Ltd ABN 46 004 610 459, Level 16, 720 Bourke Street, Docklands, VIC 3008, Australia. Ph: (03) 8823 4444

Promotional Period:

Start date: 04/03/2022 at 00:01 am AEST
End date: 16/12/2021 at 11:59 pm AEST

Eligible claimants:

Claims are only open to Australian residents aged 15 years* or over who are a registered user of the Shell V-Power Racing Team App at the time of discount validity who have an internet enabled and accessible mobile device who satisfy the requirements under ‘How to Redeem & Offer Details as set out below.

*Eligible Claimants under the age of 18 must have parent or legal guardian approval to redeem the discount offer.

How to Redeem & Offer Details:

1. The offer involves the award of a 5c / litre fuel discount on any Shell fuel at any Shell branded service station that will be made available on the Shell V Power Race Team App with respect to each 2022 Supercars championship Race Event that the Shell V-Power Racing Team wins (“Discount Offer”).

2. If the Dick Johnson Racing (DJR) Team, racing under the name of the Shell V-Power Racing Team (“Shell Team”) wins a race event in the 2022 Supercars championship (refer to for details of each race event) (“Race Event”), a notification of the win (and the discount voucher) will be sent via the Shell V-Power Racing Team App, and the Fuel Discount section of the App will offer a single use fuel discount coupon from 00:01am on the Monday following the Race Event win by the Shell Team.

3. The single use fuel discount coupon must be redeemed within the relevant Redemption Period. Each Redemption Period:

  • Starts: At 00:01 am on the Monday following a Race Event win by the Shell Team in the 2022 Supercars Championship.
  • Ends: At 11:59pm on the second Sunday following the Redemption Period start date.

4. If the Shell Team does not win a Race Event, then no App fuel discount notification will be sent. If there is any dispute regarding whether or not a Shell Team has won any Race Event for the purposes of this promotion, the Promoter’s decision will be final.

5. The dates for the 2022 Supercars championship may be subject to change please refer to for the latest dates for each Race Event.

6. To redeem a Discount Offer, the eligible claimant must, during the Promotional Period:

  • visit any Shell Service station within Australia; and
  • pump the relevant Shell fuel into their vehicle;
  • after pumping fuel and once standing inside the retail store, activate the discount voucher via the Shell V-Power Racing Team App on their internet connected mobile device within the promotions page by selecting “redeem now”. By activating the discount a barcode will be made available on the app;
  • Scan the discount barcode on the Shell V-Power Racing Team App using the customer facing barcode reading device in Shell Coles Express or verified by the Shell customer service cashier at a non-Coles Express, Shell branded service station at the time of fuel purchase. The discount offer will automatically be applied to the purchase upon scanning of the barcode during the payment process.

7. Coles Express and the Shell branded service station reserve the right to refuse processing the offer on the basis of irresponsible mobile use on the forecourt. This offer requires the eligible claimant to have internet connection on their chosen mobile device and may not be redeemable if the eligible claimant does not possess an internet connection on their chosen device while at the Shell branded service station. Recommended device for redemption is smartphone.

8. A reminder notification will be issued by the Shell V-Power Racing Team App each 24 hours during the offer live period if the fuel discount is not used (unless notifications have been switched off).

9. The discount offer is 5c / litre fuel discount at any Shell service station Australia-wide. The discount offer is redeemable on all fuels at all Shell service stations and cannot be combined with any other offer offered to you in whole or part by Viva Energy Australia. This offer is valid for one transaction only. Limit of 150 litres per vehicle per customer. Offer not valid for Fleet Card, Shell Card, Motorpass or Motorcharge transactions. Each offer is valid for one transaction only.

Other General Terms:

10. Offer is not exchangeable or transferable or redeemable for cash.

11. The claimant agrees and acknowledges that they have read these Conditions of Claim (and Schedule) and that claiming the discount offer in the Promotion is deemed to be acceptance of these Conditions of Claim (and Schedule). Any capitalised terms used in these Conditions of Claim have the meaning given in the Schedule, unless stated otherwise. Offer not valid in conjunction with any other offer.

12. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period") as advised above, in conjunction with the Supercars calendar. Claims are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the claimant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.

13. Valid and eligible discount offer claims will be accepted during the Redemption Period.

14. If there is a dispute as to the identity of an eligible claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.

15. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Claim restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).

16. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify suspend the Promotion and invalidate any affected entries, or suspend or modify the discount offer in this Promotion. The claimant is responsible for ensuring that: (a) registration details used to enrol register the Shell V-Power Racing Team App are correct and up to date; (b) the claimant uploads the most recent version of the Shell V-Power Racing Team App from the App store or Google Play (c) the claimant only uses his or her tablet or mobile device safely in-store and correctly redeems the discount; and (d) the claimant is able to read and open the discount barcode coupon. The claimant acknowledges that no wi-fi or internet or mobile data access will be provided at the Coles Express Shell Service Station and that the Promotor makes no representation or claim in relation to any of the claimant’s responsibilities set out in this clause and that the claimant’s responsibilities are outside of the Promoter’s control.

17. The Promoter reserves the right, at any time, to validate and check the authenticity of claims and claimant's details (including a claimant's identity, age and place of residence). In the event that a claimant cannot provide suitable proof as required by the Promoter to validate their claim, the claimant will forfeit the discount offer in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible claims, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to claim discount offer. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically claim repeatedly is prohibited and may render all claims submitted by that individual invalid.

18. The Promoter reserves the right to disqualify claims in the event of non-compliance with these Conditions of Claim. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each claimant and no correspondence will be entered into.

19. Claimants’ personal information will be collected by the Promoter, Shell and DJR. Personal information will be stored on each Collector’s database. Each of the Collectors may use this information for their own future marketing purposes regarding their products/services, including contacting the claimant electronically. The Promoter may also share data captured from this promotion with its third-party suppliers (e.g. location at which offer was redeemed). The Collectors are bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and their respective privacy policy which is located at (for the Promoter – Viva Energy); (for Shell), (for Dick Johnson Racing Team). Each aforementioned privacy policy contains information about how the claimant may access, update and seek correction of the personal information the respective Collector holds about them and how the claimant may complain about any potential breach by the Collector of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Collectors obtain personal information about claimants to enable them to participate in this Promotion and may disclose the claimants’ personal information to third parties including its contractors and agents, offer suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the claimant does not provide their personal information as requested, they may be ineligible to claim the offer in the Promotion. Personal information collected from claimants will not be disclosed to any entity located outside of Australia.

20. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or wilful misconduct) in connection with this Promotion or accepting or using any discount offer, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

21. The claimant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.

22. The Promoter accepts no responsibility for any tax implications and the claimant must seek their own independent financial advice in regards to the tax implications relating to the discount offer.

23. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.