We see fraud as a major industry issue and work tirelessly to help prevent it. We ensure our cards are supported with the latest anti-fraud technology and processes. With online tracking of transactions for you to review and automatic fraud detection technology we try our hardest to give you peace of mind.
Through proactive fraud prevention, in 2011, our Shell Card Global team has saved our customers $4 million through – we’re always on the lookout for suspicious behaviour.
With Shell Card Online, you control exactly how your cards can be used, stopping fraudulent use before it happens using purchase controls.
Every Shell Fuel Card is protected by an individual card PIN, adding a further layer of security. Every card can also be embossed with an individual vehicle number or driver’s name, helping encourage your drivers to look after cards carefully.
Real control over your cards
Order new cards or cancel existing ones in minutes, making it easier than ever to prevent lost or stolen card usage. Speak to one of our Customer Service Representatives 24 hours a day, seven days a week to block a lost or stolen card