{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Contact Us and FAQs","text":"\u003Cp\u003EShell’s QGC business welcomes feedback, which helps us to plan, develop and operate our projects, minimise impacts and maximise benefits for stakeholders.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n","links":[{"name":"Contact Us and FAQs","value":"https://www.shell.com.au/about-us/projects-and-locations/qgc/contact-qgc.html"}],"image":{"src":"https://www.shell.com.au/about-us/projects-and-locations/qgc/contact-qgc/_jcr_content/root/metadata.shellimg.jpeg/1697192286275/safety-talk-at-wellsite-au.jpeg","alt":"QGC employee at work near Car","width":5418,"height":3056}},"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com.au/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.com.au/"},{"name":"About Us","value":"https://www.shell.com.au/about-us.html"},{"name":"Projects and Assets","value":"https://www.shell.com.au/about-us/projects-and-locations.html"},{"name":"Shell’s QGC business","value":"https://www.shell.com.au/about-us/projects-and-locations/qgc.html"},{"name":"Contact Us and FAQs","value":"https://www.shell.com.au/about-us/projects-and-locations/qgc/contact-qgc.html"}]},"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Contact Us and FAQs","text":"\u003Cp\u003EShell’s QGC business welcomes feedback, which helps us to plan, develop and operate our projects, minimise impacts and maximise benefits for stakeholders. See a list of frequently asked questions below.\u003C/p\u003E\r\n\r\n\r\n\r\n\r\n","image":{"src":"https://www.shell.com.au/about-us/projects-and-locations/qgc/contact-qgc/_jcr_content/root/main/section/page-header.shellimg.jpeg/1697192271497/safety-talk-at-wellsite-au.jpeg","alt":"QGC employee at work near Car","width":5418,"height":1355}},"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/page-header"},{"organism":"PromoSimple.Text","color":"brand1-subtle","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header","model":{"text":"\u003Ch2\u003EFrequently asked questions\u003C/h2\u003E"}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_1615986437","model":{"text":"\u003Ch2\u003EUrgent Enquiry\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list/list_item","model":{"title":"My query is in relation to a current safety incident at a QGC site","text":"\u003Cp\u003EPlease call the QGC Watchkeeper on 1300 765 033.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list","model":{}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_16159","model":{"text":"\u003Ch2\u003EShell-branded service stations, fuels and lubricants\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy/list_item","model":{"title":"I have an enquiry relating to Shell-branded service stations, fuels or lubricants","text":"\u003Cp\u003EViva Energy are the exclusive brand licensee of Shell fuels and lubricants in Australia. If your enquiry relates to Shell-branded service stations, fuels or lubricants please contact Viva Energy on 13 16 18 or \u003Cb\u003E\u003Ca href=\"https://www.vivaenergy.com.au/contact-us\" target=\"_blank\"\u003Eclick here to visit their website\u003C/a\u003E\u003C/b\u003E.\u003Cbr\u003E\r\n\u003Cbr\u003E\r\nFor Coles Express enquiries, \u003Cb\u003E\u003Ca href=\"https://www.coles.com.au/customer-care/feedback-form\" target=\"_blank\"\u003Eclick here to make direct contact\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_1049658083","model":{"text":"\u003Ch2\u003EProcurement\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750/list_item","model":{"title":"How to become a supplier to Shell","text":"\u003Cp\u003ETo view and register your interest in upcoming supply opportunities and to stay visible to Shell’s QGC business and its major contractors, \u003Cb\u003E\u003Ca href=\"https://www.shellsuppliers.com.au/\" target=\"_blank\"\u003Eclick here to visit the Local Suppliers Portal\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003ERegistering your business on the portal is free, quick and means you will be notified about relevant work packages when they are published.\u003C/p\u003E\r\n\u003Cp\u003EAlternatively, you can \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/sustainability/suppliersandcontractors.html\" target=\"_self\"\u003Eclick here to visit our suppliers page\u003C/a\u003E\u003C/b\u003E for further information on Shell Australia’s business opportunities, as well as insights on how to make yourself visible to our procurement teams and major contractors.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750/list_item_2088340248","model":{"title":"I have an issue with submitting an Expression of Interest (EOI) via the QGC portal","text":"\r\n\u003Cp\u003EIf you are experiencing difficulties with submitting an Expression of Interest (EOI) via the QGC portal, \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/projects-and-locations/qgc/contact-qgc/eoi-qgc.html\" target=\"_blank\"\u003Eplease click here to complete a contact form\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750/list_item_1304248506","model":{"title":"How do I get a list of contractors to Shell’s QGC business?","text":"\u003Cp\u003E\u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/sustainability/suppliersandcontractors/shellqgccontractors.html\" target=\"_self\"\u003EClick here\u003C/a\u003E\u003C/b\u003E to visit our major contractors to QGC page.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496","model":{"text":"\u003Ch2\u003EEmployment\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750_copy/list_item","model":{"title":"How to apply for employment with Shell","text":"\u003Cp\u003EAll job vacancies are posted online and can be applied for via our Careers & Jobs section on the Shell Australia website. \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/careers.html\" target=\"_self\"\u003EClick here to access the page\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003EYou may also like to review our list of contractors delivering works on our projects. \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/sustainability/suppliersandcontractors/shellqgccontractors.html\" target=\"_self\"\u003EClick here to visit our major contractors to QGC page\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750_copy/list_item_1713414671","model":{"title":"How do I verify an employee’s status/details?","text":"\u003Cp\u003EDue to our data privacy policy, we can only provide employee verifications through a phone call and can only answer \"Yes\" and \"No\" for the employee verification.\u003C/p\u003E\r\n\r\n\u003Cp\u003EPlease call Shell HR Operations on +60 3 8688 6000 from Monday – Friday, from 8:00am to 5:00pm (GMT +8:00).\u003C/p\u003E\r\n\r\n\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_341766750_copy","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_1475565491","model":{"text":"\u003Ch2\u003ESponsorships and partnerships\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017/list_item","model":{"title":"Funding opportunities for the community","text":"\u003Cp\u003EShell’s QGC business is proud to support local community groups who are part of building strong, thriving societies in the areas where we operate.\u003C/p\u003E\r\n\u003Cp\u003EFor further information on these programs and how to apply, please \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/projects-and-locations/qgc/community/sponsorship-donations-and-qgc-communities-fund.html\" target=\"_self\" rel=\"noopener noreferrer\"\u003Eclick here to visit the Shell QGC Communities Fund, Sponsorships and Donations page\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003ENeed further information? \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/contact-us.html\" target=\"_self\"\u003EClick here to complete a contact form\u003C/a\u003E\u003C/b\u003E with your query and we will get back to you.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017/list_item_308204395","model":{"title":"Where can I find more information on Shell Motorsport?","text":"\u003Cp\u003EInformation relating to Shell Motorsport in Australia can be found on the \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/motorists/motorsports/shell-vpower-racing.html\" target=\"_self\"\u003EShell V-Power Racing Team website\u003C/a\u003E\u003C/b\u003E.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_19353872","model":{"text":"\u003Ch2\u003EAccounts payable\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017_/list_item","model":{"title":"I have a query in relation to an invoice","text":"\u003Cp\u003EPlease direct enquiries relating to invoice/s, payment status, vendor update and other vendor queries to \u003Ca href=\"mailto:APVENDORHELPDESK@shell.com\"\u003E\u003Cb\u003EAPVENDORHELPDESK@shell.com\u003C/b\u003E\u003C/a\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017_/list_item_308204395","model":{"title":"My bank details how changed and I need to update them","text":"\u003Cp\u003EPlease email \u003Ca href=\"mailto:APVENDORHELPDESK@shell.com\"\u003E\u003Cb\u003EAPVENDORHELPDESK@shell.com\u003C/b\u003E\u003C/a\u003E\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017_","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_632546575","model":{"text":"\u003Ch2\u003EContractors to Shell’s QGC business\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956/list_item","model":{"title":"Inductions to get on a QGC site","text":"\u003Cp\u003EWe are committed to delivering energy responsibly and safely, preventing harm to our employees, contractors, local communities and the environment. Every person working on a QGC site must have completed various site inductions.\u003Cbr\u003E\r\n\u003Cbr\u003E\r\n\u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/sustainability/suppliersandcontractors/shellqgccontractors/contractor-inductions.html\" target=\"_self\"\u003EClick here to visit our Contractor Inductions page\u003C/a\u003E\u003C/b\u003E for a list of required inductions and how to complete them.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956/list_item_308204395","model":{"title":"How do I access the QGC HSSE Management System?","text":"\u003Cp\u003EQGC’s HSSE Management system contains the standards, procedures and tools we use to control our HSSE risks on site.\u003C/p\u003E\r\n\u003Cp\u003EYou can access \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/sustainability/suppliersandcontractors/shellqgccontractors/hsse-management-system.html\" target=\"_self\"\u003Ethe QGC HSSE Management system here\u003C/a\u003E\u003C/b\u003E, however you will need to contact your contract holder for login details.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956/list_item_copy","model":{"title":"Find out more about our 12 Life-Saving Rules","text":"\u003Cp\u003EEvery employee and contractor must follow our 12 Life-Saving Rules. \u003Cb\u003EClick here to view them\u003C/b\u003E on our Personal Safety page. Please be advised that this page is not compatible with Internet Explorer, it is recommended you use Google Chrome.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956/list_item_308204395_","model":{"title":"I require a GID card. What training do I need to complete in order to get one?","text":"\u003Cp\u003EPlease contact your QGC Contract Holder or your other designated QGC contact, they will need to submit a request on your behalf.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956/list_item_308204395__328261380","model":{"title":"Where can I collect my QGC field card from?","text":"\u003Cp\u003EPlease contact your QGC Contract Holder or your other designated QGC contact for collection location.\u003C/p\u003E\r\n\u003Cp\u003EIf you have any other questions about requirements for working at QGC, contact your QGC Contract Holder or your other designated QGC contact.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__212057956","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_1111713545","model":{"text":"\u003Ch2\u003EQGC Land access\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__1319078837/list_item","model":{"title":"I am a landholder and my query relates to my property","text":"\u003Cp\u003EPlease \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/contact-us.html\"\u003Eclick here to complete a contact form with your enquiry\u003C/a\u003E\u003C/b\u003E.\u003Cbr\u003E\r\nIf your matter is urgent, please call 1800 030 443.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__1319078837","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_745745387","model":{"text":"\u003Ch2\u003EQGC Community enquiries and feedback (Queensland)\u003C/h2\u003E"}},{"organism":"Container.List","colspan":8,"colstart":3,"children":[{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__1185252327/list_item","model":{"title":"My query is not covered in any of the FAQs","text":"\u003Cp\u003EPlease \u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/contact-us.html\" target=\"_self\"\u003Eclick here to complete a contact form with your enquiry\u003C/a\u003E\u003C/b\u003E.\u003Cbr\u003E\r\nIf your matter is urgent, please call 1800 030 443.\u003C/p\u003E\r\n"}}],"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/list_copy_703439017__1185252327","model":{}},{"organism":"PromoSimple.Text","color":"inherited","colspan":8,"colstart":3,"id":"/content/shell/countries/australia/en_au/about-us/projects-and-locations/qgc/contact-qgc/jcr_content/root/main/section/section_header_10496_1371931097","model":{"text":"\u003Ch2\u003EOffice 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