{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Shell Australia Whistleblower policy","text":"\u003Cp\u003EShell’s Australian Whistleblower policy has been prepared to meet the requirements under the Australian Corporations Act and the Australian Securities and Investments Commission’s guidelines.\u003C/p\u003E\n","links":[{"name":"Shell Australia Whistleblower policy","value":"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy.html"}]},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/metadata"},{"organism":"ContentOwner","model":{},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/contentowner"},{"organism":"Container.Header","children":[{"organism":"Container.Raw","ref":"https://www.shell.com.au/about-us/_jcr_content/root/header/inherited.model.json","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/header/inherited","model":{}},{"organism":"Breadcrumb","model":{"links":[{"name":"Home","value":"https://www.shell.com.au/"},{"name":"About Us","value":"https://www.shell.com.au/about-us.html"},{"name":"News and Publications","value":"https://www.shell.com.au/about-us/media.html"},{"name":"Reporting","value":"https://www.shell.com.au/about-us/media/reporting.html"},{"name":"Shell Australia Whistleblower policy","value":"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy.html"}]},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/header/breadcrumb"}],"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/header","model":{}},{"organism":"Container.Main","children":[{"organism":"Container.Section","children":[{"organism":"PageHeader","color":"inherited","model":{"title":"Shell Australia Whistleblower policy","text":"\u003Cp\u003EThis Shell Australia Whistleblower policy has been prepared to meet the requirements under the Australian Corporations Act and the Australian Securities and Investments Commission’s guidelines.\u003C/p\u003E\r\n\r\n\r\n"},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/page-header"},{"organism":"Container.List","children":[{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_124686492","model":{"title":"Purpose","text":"\u003Cp\u003EAt Shell we are judged by how we act: our reputation will be protected and enhanced if we put into practice our core values of honesty, integrity and respect for people. These values underpin our Shell General Business Principles and the Shell Code of Conduct.\u003C/p\u003E\r\n\u003Cp\u003EOur Global Helpline allows employees and stakeholders to raise concerns and report instances of potential non-compliance with our values and principles.\u003C/p\u003E\r\n\u003Cp\u003EAustralia has enacted a legal regime that provides specific protections for those making reports of certain types of wrongdoing \u003Cb\u003E(the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E)\u003C/b\u003E. This document explains: these Whistleblower protections; how they will apply in relation to the group of Australian companies that are controlled directly or indirectly by the UK incorporated Royal Dutch Shell plc\u003Cb\u003E (Shell Australia)\u003C/b\u003E and to Shell Australia’s businesses and operations; and how these protections interact with relevant Shell Global Policies*.\u003C/p\u003E\r\n\u003Cp\u003EThis Shell Australia Whistleblower policy aims to provide clarity on how Shell Australia supports you so that you:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eare encouraged to express your concerns;\u003C/li\u003E\r\n\u003Cli\u003Eknow how to express your concerns;\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003Eknow what will happen when you express your concerns; and\u003C/li\u003E\r\n\u003Cli\u003Efeel safe in expressing your concerns.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_1343738564","model":{"title":"Shell Australia strongly encourages its stakeholders to disclose concerns","text":"\u003Cp\u003EShell Australia strongly encourages its current \u003Cb\u003Eand former\u003C/b\u003E directors, officers, employees, and contractors (and their relatives and dependents) \u003Cb\u003E(Shell Australia Stakeholders)\u003C/b\u003E to disclose any suspicion or allegation, \u003Cb\u003Ebased on reasonable grounds\u003C/b\u003E, of:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Enon-compliance with the mandatory requirements in the Shell General Business Principles, the Shell Code of Conduct and the Shell Ethics and Compliance Manual;\u003C/li\u003E\r\n\u003Cli\u003Enon-compliance by a third party where this could affect Shell Australia; or\u003C/li\u003E\r\n\u003Cli\u003Eany other misconduct or an improper state of affairs or circumstances.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EYou can make any such disclosures \u003Cb\u003Eanonymously\u003C/b\u003E via the Global Helpline, visit \u003Cb\u003EShell Global Helpline\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003EShell Australia Stakeholders who make such disclosures, are referred to in the remainder of this Shell Australia Whistleblower policy as \u003Cb\u003EWhistleblowers\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003E\u003Cb\u003EIt is important to note that Whistleblowers will only have the legal protections outlined in Section 7 below if the disclosures meet the requirements of Sections 2 and 3.\u003C/b\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_1106702868","model":{"title":"Types of matters the policy applies to","text":"\u003Cp\u003EExamples of the type of behaviour Whistleblowers are encouraged to disclose (based on \u003Cb\u003Ereasonable grounds\u003C/b\u003E) under this Shell Australia Whistleblower policy are:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eillegal conduct, such as theft, dealing in, or use of illicit drugs, violence or threatened violence, and criminal damage against property;\u003C/li\u003E\r\n\u003Cli\u003Efraud, money laundering or misappropriation of funds;\u003C/li\u003E\r\n\u003Cli\u003Eoffering or accepting a bribe;\u003C/li\u003E\r\n\u003Cli\u003Efinancial or tax irregularities;\u003C/li\u003E\r\n\u003Cli\u003Efailure to comply with legal or regulatory requirements; and\u003C/li\u003E\r\n\u003Cli\u003Eengaging in or threatening to engage in detrimental conduct against a person who has made a disclosure or is believed or suspected to have made, or be planning to make, a disclosure under this Shell Australia Whistleblower policy.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EWhistleblowers making such disclosures, \u003Cb\u003Ebased on reasonable grounds\u003C/b\u003E, are eligible for protections under Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E, for any disclosures that they make in accordance with this Shell Australia Whistleblower policy.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_946293866","model":{"title":"Who can you make your protected disclosure to?","text":"\u003Cp\u003EWhistleblowers may make protected disclosures to:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Etheir line manager, the \u003Cb\u003E\u003Ca href=\"https://eu001-sp.shell.com/sites/AAFAA5088/Pages/report-concern.aspx\" target=\"_blank\"\u003EGlobal Helpline\u003C/a\u003E\u003C/b\u003E, to Human Resources \u003Cb\u003E(HR)\u003C/b\u003E, Shell Legal, an Ethics and Compliance Officer or directly to the Business Integrity Department; and/or\u003C/li\u003E\r\n\u003Cli\u003Etheir own legal advisers (for the purposes of obtaining legal advice or legal representation in relation to the operation of the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E), the Australian Securities & Investments Commission \u003Cb\u003E(ASIC)\u003C/b\u003E, the Australian Prudential Regulation Authority \u003Cb\u003E(APRA)\u003C/b\u003E, the Australian Tax Office \u003Cb\u003E(ATO)\u003C/b\u003E or another Commonwealth body prescribed by regulation.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EWhistleblowers can also obtain additional information on this Shell Australia Whistleblower policy and Australian Whistleblower laws** from (to the extent relevant) an Ethics and Compliance Officer, Shell Legal, the Global Helpline or an independent legal adviser prior to making a disclosure.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_469815273","model":{"title":"Accessing the Global Helpline","text":"\u003Cp\u003EWhistleblowers can make a disclosure in confidence by contacting the Shell Global Helpline which is available 24 hours a day, seven days a week, via telephone and through the internet, and staffed by an independent third party. You can call or submit a report anonymously if you wish. To access the helpline, visit \u003Cb\u003EShell Global Helpline\u003C/b\u003E.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_192218989","model":{"title":"Public Interest or Emergency Disclosures","text":"\u003Cp\u003EIn certain circumstances, Whistleblowers will also have protection if they make public interest or emergency disclosures to parliamentarians or journalists.\u003C/p\u003E\r\n\r\n\u003Cp\u003EA Whistleblower may make a “public interest disclosure” to a journalist or a parliamentarian, where:\u003C/p\u003E\r\n\r\n\u003Cul\u003E\r\n\u003Cli\u003Eat least 90 days have passed since the discloser made the disclosure to ASIC, APRA, the ATO or another Commonwealth body prescribed by regulation;\u003C/li\u003E\r\n\u003Cli\u003Ethe Whistleblower does not have reasonable grounds to believe that action is being, or has been taken, in relation to their disclosure;\u003C/li\u003E\r\n\u003Cli\u003Ethe Whistleblower has reasonable grounds to believe that making a further disclosure of the information is in the public interest; and\u003C/li\u003E\r\n\u003Cli\u003Ebefore making the public interest disclosure, the Whistleblower has given written notice to the body to which the previous disclosure was made that includes sufficient information to identify the previous disclosure and states that the Whistleblower intends to make a public interest disclosure.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\r\n\u003Cp\u003EA Whistleblower may make an “emergency disclosure” of information to a journalist or parliamentarian, where:\u003C/p\u003E\r\n\r\n\u003Cul\u003E\r\n\u003Cli\u003Ethe Whistleblower has previously made a disclosure of the information to ASIC, APRA, the ATO or another Commonwealth body prescribed by regulation;\u003C/li\u003E\r\n\u003Cli\u003Ethe Whistleblower has reasonable grounds to believe that the information concerns a substantial and imminent danger to the health or safety of one or more persons or to the natural environment;\u003C/li\u003E\r\n\u003Cli\u003Ebefore making the emergency disclosure, the Whistleblower has given written notice to the body to which the previous disclosure was made that includes sufficient information to identify the previous disclosure; and states that the Whistleblower intends to make an emergency disclosure; and\u003C/li\u003E\r\n\u003Cli\u003Ethe extent of the information disclosed in the emergency disclosure is no greater than is necessary to inform the journalist or parliamentarian of the substantial and imminent danger.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\r\n\u003Cp\u003E\u003Cb\u003EIt is important that Whistleblowers understand the criteria for making such public interest or emergency disclosures, before so disclosing. If in doubt Whistleblowers should obtain independent legal advice.\u003C/b\u003E\u003C/p\u003E\r\n\r\n\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_746125979","model":{"title":"How will you be protected?","text":"\u003Cp\u003EShell Australia is legally obliged to keep a Whistleblower’s identity confidential and (if requested by the Whistleblower) \u003Cb\u003Eanonymous\u003C/b\u003E. Any breach of this obligation can result in civil penalties and in extreme cases, criminal sanctions for both Shell Australia itself and any individuals who have breached this requirement.\u003C/p\u003E\r\n\u003Cp\u003ENotwithstanding the above confidentiality obligation, the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E allow Shell Australia to disclose the identity of a Whistleblower:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eto ASIC, APRA, or a member of the Australian Federal Police (within the meaning of the Australian Federal Police Act 1979);\u003C/li\u003E\r\n\u003Cli\u003Eto a legal practitioner (for the purposes of obtaining legal advice or legal representation about the Australian Whistleblower laws**);\u003C/li\u003E\r\n\u003Cli\u003Eto a person or body prescribed by regulations; or\u003C/li\u003E\r\n\u003Cli\u003Ewith the consent of the discloser.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EShell Australia is legally obliged to protect any Whistleblower who makes a protected disclosure (as set out in Section 2) and those who participate in or conduct an investigation, from retaliation or victimisation. Again any breach can result in civil penalties and in extreme cases, criminal sanctions for both Shell Australia itself and any individuals who have breached this requirement.\u003C/p\u003E\r\n\u003Cp\u003EA Whistleblower is also protected from any of the following in relation to their disclosure:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ecivil liability (e.g. any legal action against the discloser for breach of an employment contract, duty of confidentiality or another contractual obligation);\u003C/li\u003E\r\n\u003Cli\u003Ecriminal liability (e.g. attempted prosecution of the discloser for unlawfully releasing information, or other use of the disclosure against the discloser in a prosecution (other than for making a false disclosure)); and\u003C/li\u003E\r\n\u003Cli\u003Eadministrative liability (e.g. disciplinary action for making the disclosure).\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EMaking a disclosure will not result in any immunity for the Whistleblower for any misconduct engaged in by the Whistleblower which is revealed as a result of the disclosure.\u003C/p\u003E\r\n\u003Cp\u003EExamples of the forms of retaliation or victimisation Whistleblowers are protected from when making a disclosure protected by the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E include (as relevant):\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ethe Whistleblower’s dismissal;\u003C/li\u003E\r\n\u003Cli\u003Einjury in the Whistleblower’s employment;\u003C/li\u003E\r\n\u003Cli\u003Ealteration of the Whistleblower’s position or duties to the Whistleblower’s disadvantage;\u003Cbr\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003Ediscrimination between the Whistleblower and other Shell Australia employees;\u003C/li\u003E\r\n\u003Cli\u003Eharassment or intimidation;\u003C/li\u003E\r\n\u003Cli\u003Eharm or injury, including psychological harm;\u003C/li\u003E\r\n\u003Cli\u003Edamage to the Whistleblower’s property;\u003C/li\u003E\r\n\u003Cli\u003Edamage to the Whistleblower’s reputation;\u003C/li\u003E\r\n\u003Cli\u003Edamage to the Whistleblower’s business or financial position; or\u003C/li\u003E\r\n\u003Cli\u003Eany other damage to the Whistleblower.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EWhistleblowers still qualify for the above protections if made \u003Cb\u003Eanonymously\u003C/b\u003E and even if their disclosure ultimately turns out to be incorrect, provided it was made based on \u003Cb\u003Ereasonable grounds\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003EShell Australia will not tolerate any form of retaliation directed against anyone who raises a concern on reasonable grounds. Any act or threat of retaliation against a Whistleblower will be treated as a serious violation of the Shell Code of Conduct.\u003C/p\u003E\r\n\u003Cp\u003EExamples of the forms of action that are \u003Cb\u003Enot detrimental conduct\u003C/b\u003E on the part of Shell Australia include:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eadministrative action that is reasonable for the purpose of protecting a Whistleblower from detriment (e.g. moving a Whistleblower who has made a disclosure about their immediate work area to another office to prevent them from detriment); and\u003C/li\u003E\r\n\u003Cli\u003Emanaging a Whistleblower’s unsatisfactory work performance, if the action is in line with Shell Australia’s performance management framework.\u003Cbr\u003E\r\n \u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_941386177","model":{"title":"When will you not be protected under the Australian Whistleblower laws**?","text":"\u003Cp\u003EA Whistleblower will not be protected under the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E for the following:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Edisclosures that relate \u003Cb\u003Esolely\u003C/b\u003E to personal work-related grievances, and that do not relate to detriment or threat of detriment to you in connection with a protected disclosure under this policy;\u003C/li\u003E\r\n\u003Cli\u003Eother disclosures not covered by Sections 2 and 3; or\u003C/li\u003E\r\n\u003Cli\u003Edisclosures not made on reasonable grounds.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003E“Personal work-related grievances” are those that relate to a Whistleblower’s current or former employment and have, or tend to have, implications for the Whistleblower personally, but do not:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ehave any other significant implications for Shell Australia; or\u003C/li\u003E\r\n\u003Cli\u003Erelate to any conduct, or alleged conduct, about a disclosable matter under this policy.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EExamples of personal work-related grievances include:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Ean interpersonal conflict between the Whistleblower and another employee;\u003C/li\u003E\r\n\u003Cli\u003Ea decision that does not involve a breach of workplace laws;\u003C/li\u003E\r\n\u003Cli\u003Ea decision about the Whistleblower’s engagement, transfer or promotion unrelated to any protected disclosure the Whistleblower has made pursuant to this policy;\u003C/li\u003E\r\n\u003Cli\u003Ea decision about the Whistleblower’s terms and conditions of engagement; or\u003C/li\u003E\r\n\u003Cli\u003Ea decision to suspend or terminate the Whistleblower’s engagement or otherwise to discipline the Whistleblower unrelated to any protected disclosure the Whistleblower has made pursuant to this policy.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003EA personal work-related grievance \u003Cb\u003Emay\u003C/b\u003E still qualify for protection under the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E if:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Eit includes information about misconduct, or information about misconduct includes or is accompanied by a personal work-related grievance (mixed report);\u003C/li\u003E\r\n\u003Cli\u003EShell Australia has breached employment or other laws punishable by imprisonment for a period of 12 months or more, engaged in conduct that represents a danger to the public, or the disclosure relates to information that suggests misconduct beyond the Whistleblower’s personal circumstances;\u003C/li\u003E\r\n\u003Cli\u003Ethe Whistleblower suffers from or is threatened with detriment for making the disclosure in breach of the Australian Whistleblower laws**; or\u003C/li\u003E\r\n\u003Cli\u003Ethe disclosure of the grievance is in the context of the Whistleblower seeking legal advice or legal representation about the operation of the Australian Whistleblower laws**.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003E\u003Cb\u003EThe Whistleblower may still have other protections under relevant Shell Global Policies\u003Csup\u003E*\u003C/sup\u003E for the above disclosures not protected by the Australian Whistleblower laws\u003Csup\u003E**\u003C/sup\u003E, depending on the nature of the disclosure.\u003C/b\u003E\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_609526838","model":{"title":"Who can you contact if you believe you are not being protected as required by Australian Whistleblower laws**?","text":"\u003Cp\u003EWhistleblowers can contact:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003Etheir line manager, the \u003Cb\u003E\u003Ca href=\"https://eu001-sp.shell.com/sites/AAFAA5088/Pages/report-concern.aspx\" target=\"_blank\"\u003EGlobal Helpline\u003C/a\u003E\u003C/b\u003E, Human Resources (HR), Shell Legal, an Ethics and Compliance Officer, the Business Integrity Department; or\u003C/li\u003E\r\n\u003Cli\u003Etheir own legal adviser or regulatory bodies such as ASIC, APRA or the ATO,\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Cp\u003Eif they believe they have suffered detriment or failed to receive their legal protections.\u003C/p\u003E\r\n\u003Cp\u003EFurther, Whistleblowers have the right to obtain Court orders in connection with any detrimental conduct experienced in breach of the Australian Whistleblower laws**, including compensation for loss, damage or injury.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy","model":{"title":"How will Shell Australia investigate your disclosure?","text":"\u003Cp\u003EInvestigations into Whistleblower disclosures will be conducted in line with the relevant Shell Global Policies\u003Csup\u003E*\u003C/sup\u003E and will be performed by the Business Integrity Department, HR or the relevant business or function (e.g. HSE). A Whistleblower may choose to remain \u003Cb\u003Eanonymous\u003C/b\u003E while making a disclosure over the course of the investigation and after the investigation is finalised.\u003C/p\u003E\r\n\u003Cp\u003EAll investigations will be conducted in the strictest confidence (subject to the exceptions set out in Section 7). The need for \u003Cb\u003Eanonymity\u003C/b\u003E (if requested by the Whistleblower) and/or confidentiality begins with receipt of allegation and continues beyond the conclusion of the investigation.\u003C/p\u003E\r\n\u003Cp\u003EInvestigations will be conducted in a manner that is fair, impartial and objective. Whilst investigations vary in complexity and duration, they will be commenced promptly and where possible this should be no longer than is reasonably necessary given the investigation scope. Where a disclosure is made through the Shell Global Helpline the discloser will receive a unique reference via a report number and personal identification number (PIN). This unique reference can be used so the discloser can access the status of an investigation including when it is concluded. Findings from investigations will be provided to management for their review and action as appropriate.\u003C/p\u003E\r\n\u003Cp\u003EWhile the above principles will continue to apply, the format, process and substance of each particular investigation may vary, as appropriate, depending on the nature of the relevant disclosure.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item_copy_1402017755","model":{"title":"Fair treatment of those affected by the investigation","text":"\u003Cp\u003EShell Australia will ensure the fair treatment of its employees who are mentioned in a disclosure under this policy, including those who are the subject of a disclosure.\u003C/p\u003E\r\n"}},{"organism":"AccordionItem","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list/list_item","model":{"title":"Where you can find the policy and ongoing training","text":"\u003Cp\u003EThis Shell Australia Whistleblower policy is available via this \u003Cb\u003Elink\u003C/b\u003E.\u003C/p\u003E\r\n\u003Cp\u003EShell Australia is responsible for implementing and overseeing the provision of Shell Australia Whistleblower policy training and communications to staff. Training and communication requirements will be reviewed regularly to ensure they are relevant to staff and Shell Australia’s business.\u003C/p\u003E\r\n"}}],"colstart":3,"colspan":8,"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/list","model":{}},{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/text","model":{"text":"\u003Cp\u003E\u003Cb\u003EFootnotes\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E\u003Csup\u003E*\u003C/sup\u003E Shell Global Policies\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EShell’s relevant global policies can be found at:\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy/_jcr_content/root/main/section/text.multi.stream/1675435028621/1424c1f1d37903394b9db3be58487bb295663246/shell-general-business-principles-2014.pdf\" target=\"_blank\"\u003EShell General Business Principles (PDF, 607 kB)\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy/_jcr_content/root/main/section/text.multi.stream/1767985808554/9f3ac1ceb751c1ba3269fb0fe702c5c8fbd0539a/code-of-conduct.pdf\" target=\"_blank\"\u003ECode of Conduct (PDF, 37 MB)\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E\u003Ca href=\"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy/_jcr_content/root/main/section/text.multi.stream/1664351492324/6b6e83f036651d0a2fd7277224b573e0bf01231b/shell-ethics-and-compliance-manual-2018.pdf\" target=\"_blank\"\u003EEthics and Compliance Manual (PDF, 968 kB)\u003C/a\u003E\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cb\u003E\u003Csup\u003E**\u003C/sup\u003E Australian Whistleblower laws\u003C/b\u003E\u003C/p\u003E\n\u003Cp\u003EThe Australian Corporations Act (Cw) was amended on 1 July 2019 to create a new Whistleblower regime (see new Part 9.4AAA). See \u003Cb\u003E\u003Ca href=\"https://asic.gov.au/about-asic/asic-investigations-and-enforcement/whistleblowing/\" target=\"_blank\"\u003Ehttps://asic.gov.au/about-asic/asic-investigations-and-enforcement/whistleblowing/\u003C/a\u003E\u003C/b\u003E for more information.\u003C/p\u003E\n\u003Cp\u003EIn addition to the Corporations Act(Cw), Whistleblower protections are also provided in the tax whistleblower regime under Part IVD of the Taxation Administration Act 1953 (Taxation Administration Act). See \u003Cb\u003E\u003Ca href=\"https://www.aph.gov.au/Parliamentary_Business/Bills_Legislation/Bills_Search_Results/Result?bId=s1120\" target=\"_blank\"\u003Ehttps://www.aph.gov.au/Parliamentary_Business/Bills_Legislation/Bills_Search_Results/Result?bId=s1120\u003C/a\u003E\u003C/b\u003E for more information.\u003C/p\u003E\n"}},{"organism":"Container.XF","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section/experience_fragment","model":{}}],"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main/section","model":{}}],"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/main","model":{}},{"organism":"Container.Footer","children":[{"organism":"Breadcrumb.Large","model":{"links":[{"name":"Home","value":"https://www.shell.com.au/"},{"name":"About Us","value":"https://www.shell.com.au/about-us.html"},{"name":"News and Publications","value":"https://www.shell.com.au/about-us/media.html"},{"name":"Reporting","value":"https://www.shell.com.au/about-us/media/reporting.html"},{"name":"Shell Australia Whistleblower policy","value":"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy.html"}]},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/footer/breadcrumb"},{"organism":"Container.Raw","ref":"https://www.shell.com.au/about-us/_jcr_content/root/footer/inherited.model.json","id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/footer/inherited","model":{}}],"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content/root/footer","model":{}}],"id":"/conf/shell/settings/wcm/templates/base/structure/jcr_content/root","model":{}}],"model":{"title":"Shell Australia Whistleblower policy","text":"Shell’s Australian's Whistleblower policy has been prepared to meet the requirements under the Australian Corporations Act and the Australian Securities and Investments Commission’s guidelines.","links":[{"name":"canonical","value":"https://www.shell.com.au/about-us/media/reporting/shell-australia-whistleblower-policy.html"},{"name":"hierarchy","value":"en_au/about-us/media/reporting/shell-australia-whistleblower-policy"},{"name":"homeTitle","value":"About Us"},{"name":"homeUrl","value":"https://www.shell.com.au/about-us.html"},{"name":"locale","value":"en-AU"},{"name":"title","value":"Shell Australia Whistleblower policy | About Us"},{"name":"textDirection","value":"ltr"},{"name":"template","value":"base"},{"name":"contentPath","value":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy"},{"name":"externalDisclaimerText","value":"Shell plc Legal Disclaimer\r\nYou are now leaving the Shell website.\r\nThe link you have selected will direct you to a website that is not controlled by Shell plc or any member of the Shell Group. Accordingly, neither Shell plc nor any member of the Shell Group endorses, adopts, certifies or otherwise validates the information and material contained on the linked website. This includes its sponsor and any policies, activities or services offered on the site, by any advertiser on the site or linked to the site.\r\nThank you for visiting the Shell website."},{"name":"themeMode"},{"name":"lastModified","value":"2026-08-20T05:56:09.227Z"},{"name":"dateModified","value":"2026-03-05T00:00Z"},{"name":"themeName","value":"base"},{"name":"themePath","value":"/etc.clientlibs/amidala/clientlibs/theme-base"},{"name":"themeCss","value":"/etc.clientlibs/amidala/clientlibs/theme-base.ACSHASHb291465fc8d3c7bcefde74d34044b698.css"}]},"id":"/content/shell/countries/australia/en_au/about-us/media/reporting/shell-australia-whistleblower-policy/jcr_content"}