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Contact Us
Shell Australia Limited
Contact Details
| ABN | 46 004 610 459 |
| Mailing Address | PO Box 872K Melbourne Vic 3000 |
| Telephone (switchboard) | (03) 9666 5444 |
| Fax (general) | (03) 8823 4800 |
Customer Service Centre
| General Enquiries | 13 16 18 |
| Feedback & Enquiries | www.shell.com.au/emailshell |
| Shell Card | 13 16 18 |
| Shell Card Online (Shell Card website inquiries only) | 13 16 18 or shell-bus-centre-au@shell.com |
| Orders - Bulk Fuel, Lubricants & Specialties | 13 16 18 |
| Orders - Bitumen | 13 16 18 |
| Chemicals | 1300 669 988 |
| Technical Product Assistance | 13 16 18 |
| New Business Inquiries | 13 16 18 |
| MSDS or TDS Inquiries | www.shell.com.au/products |
| Website inquiries (broken links, online forms etc) for Australia ONLY | web-enquiries@shell.com |
Email Shell
We welcome your feedback about our products and services. Please send us an email using Email Shell.
Shell Direct
Please call 13 16 18 for Shell Direct in your state.
Shell AutoGas
Industrial customers (50+ tonne per annum) please call 13 16 18
Recruitment Inquiries
Please visit our Jobs and Careers section on this website for further information about Graduate and Experienced recruitment. All job vacancies are posted online and can be applied for via our Job Search & Apply.
For all other recruitment queries please telephone + 61 3 9666 5444