Shell Newport Terminal

Shell tanker

Occupying 22 hectares of land at Burleigh Street, Newport Terminal is Shell’s major fuel distribution point in Victoria. Newport Terminal has 40 storage tanks with a total capacity of 140 million litres and vehicle filling gantries for fuels, solvents and lubricating oils.

Newport Terminal also houses an administration building and workshop. It also has warehousing facilities for packaged lubricating oils and solvents. All these products are distributed across eastern Australia and exported overseas.

Each year, the terminal distributes about 2800 million litres of petrol, diesel, aviation fuels and solvents across Victoria and the New South Wales Riverina district. Shell uses road transport to distribute bulk and packed fuel and petroleum products to its customers.  Aviation fuels are delivered by pipeline to Tullamarine Airport.

The terminal receives its bulk fuels via pipelines from Shell’s Geelong oil refinery. Road tankers also deliver some additional lubricating oils and solvents from Geelong Refinery. Facilities are also in place to receive fuels by ship.

Approximately 130 people are employed at the terminal.

Download the Newport Terminal Information Fact Sheet (PDF, 74 KB) - opens in new window

Focus on safety
Shell Newport Terminal pursues the goal of no harm to people under its health, safety, security and environment (HSSE) policy.

The terminal has a systematic approach of HSSE management designed to comply with the law and achieve continuous performance improvement.

It has a comprehensive emergency response plan which involves staff training, documenting procedures, maintaining the terminal’s major hazards facility “safety case” and conducting regular emergency exercises involving essential services, local council and other oil companies.

Newport Terminal staff member check the water pipes

Our commitment to the environment
Shell integrates environmental, social and economic considerations in all its operations at Newport Terminal.

On the social and environmental front, this includes pursuing the goals of using materials and energy efficiently to provide products and services, minimising impact of our operations on the environment and having a systematic approach designed to ensure compliance with the law.

Engaging with members of the local community to better understand and respond to their needs and expectations is essential to achieving this.

At Shell Newport, we recognise that open communication with our local community is essential to understand how our operations may impact on them.

Community Liaison Group
Formal community liaison is highly valued because it provides us with a structured opportunity to listen to and engage with the local community on issues that affect them. Regular community liaison group (CLG) meetings are held, where any community member is welcome to come along, ask questions, learn more about the terminal and raise any concerns directly with senior terminal employees.

The community liaison group (CLG) is made up of interested people from the community, representatives from Hobsons Bay City Council, the Environment Protection Authority, WorkCover and City West Water, as well as Shell employees.

The next Community Liaison Group meeting will be held on:  
Wednesday, 11 August 2010

All local residents are welcome to attend.

The meeting will be held downstairs in the lunchroom at the Shell Newport Terminal.Entry to the terminal is via the main gates on Burleigh Street.   Parking is available on site. Light refreshments will be provided at 5: 45pm for a 6pm start.

RSVP your attendance to Julia Stokes, Community Liason Officer.  Phone: 8823 4578 or email SAL-NPT-Enquiries@shell.com 

Supporting local communities
Newport Terminal directly contributes to the local community through the support of local disadvantaged groups and educational and charitable organisations.

More widely, Shell in Australia supports a range of projects through our Social Investment programmes in the areas of care for the environment and education, with a focus on disadvantaged groups and health.

Read about our national Social Investment programme.

We have a range of information available to keep the community in touch with our performance at Newport Terminal.

Community Newsletter

Download Newport Community Newsletter - August 2009 (PDF, 1336,509 KB) - opens in new window

Download Newport Community Newsletter - July 2008 (PDF, 1248,281 KB) - opens in new window

Download Newport Community Newsletter - November 2007 (PDF, 1248,281 KB) - opens in new window

We welcome your comments and feedback. Should you have any enquiries please contact us.

Email:  SAL-NPT-Enquiries@shell.com

Post:    Shell Newport Terminal
            Burleigh Street
            Newport Vic 3015

Telephone:  (03) 9392 1111 (general enquiries)
                    (03) 9391 1488 (Shell Newport Terminal Emergency Only)
                    1800 651 818 - Shell Emergency Hotline and complaint

Emergency sirens
When you hear a siren:
Local residents may have heard the sirens of the various industrial facilities in the area.  These are the emergency 'alarm' and 'all clear' sirens, which are regularly tested to check that they are in working order.

Shell Newport Terminal tests both its alarm and all clear sirens each Thursday at 1.30pm for approximately 15 seconds and 30 seconds respectively.

There is no need for people to take any action when they hear the test sirens.

Alarm siren:
This is an alternating pitch siren. In the event of an emergency, the alarm siren will sound for at least one minute or more. People should remain indoors when they hear this siren and wait for instructions from the Emergency Services.

All clear siren:
This is a continuous siren for about 30 seconds which signals there is no longer an emergency.